Lights Out

Today Earth Hour invites people around the world to turn off their lights for one hour – at 8:00 pm local time. Many cities around the world, including Chicago, Melbourne, Copenhagen and Tel Aviv, will participate and hold events to show their commitment to saving energy.

To learn more and find out what you can do, visit:
Earth Hour US
World Wildlife Fund - Earth Hour

Why Reward Options "Disappear"

Here is a common complaint I receive from members:

"It is unfair that you are no longer offering a prize that I have been saving up for. I answer your surveys diligently and I feel misled."

I understand how frustrating this is for you and it's usually frustrating for me too. Reward options generally disappear for one of the following reasons:

• The option is no longer available through our vendor. We saw this happen recently with the casserole keeper, a long time member favorite. The manufacturer we purchased the item from has decided to move different direction and will no longer be making this item.


• Because we know our members' reward preferences vary considerably, we try to make a wide variety of options available and include new options frequently, removing items that do not appear to be as popular or offering seasonal options that may be appealing.

What can be done to improve the situation?

• For reward options, such as the casserole keeper, which we know are popular but are unavailable through our vendor, we look for similar alternatives. My staff and I are currently on the hunt for new kitchen items to offer on MySurvey.com. If you have any suggestions feel free to send me your comments.


• Let me know what type of reward options you'd like us to offer. Be sure to also let me know when an item you've been saving up for has been removed. I can't guarantee that it will be replaced immediately, but if we know there is interest, we can make sure that we look for similar options to offer in the near future.

My staff and I have been working diligently the past few months to get some new and exciting rewards. I hope you are satisfied with our progress so far. Be sure to check back soon for updates.