Reward Points & Transaction History

Below are some common questions I receive from members - you may have had these same questions from time to time:

"How do I find out how many reward points I have?"

"I don't see the points I earned for participating in an online discussion group."

"I redeemed my reward points for a check, but I don't know what the status is."

To find out how many points you have earned:

• Login to MySurvey.com
• Click on Rewards on the top menu
• The box on the left side of that page summarizes how many points you have earned.
• Click on Your Points Account to see the points you've earned or redeemed in the current month.
• To see prior transactions, click on Click here to view prior transactions, at the bottom of the page.
• From the drop-down at the top of the page select the month you would like to view transactions.

To find the status of any reward point redemptions:

• Click on Rewards on the top menu
• Click on Your Points Account
• Then click on Click here to view prior transactions at the bottom of that page
• From the drop-down at the top of the page select the month you would like to view transactions.
• Each transaction has a Status, here's what that status means

Ordered - We have received your point redemption request and will begin processing it shortly. Processing - Your request is being processed and will be sent shortly.
Shipped - Your request has been processed and sent to you via USPS or UPS. Please allow 2-3 weeks for delivery.
Cancelled - There was a problem with your redemption request and we could not process it. This is usually due to a lack of complete name and address or your check/item was returned to us as undeliverable.
Processed - Your request has been processed and sent to you via email. Please check your email for delivery. If you redeemed for one of our charity options it has been processed.
Complete - Reward points for completing a survey have been credited to your account.

November is Here

It’s hard to believe it is November - the weather is unseasonably warm in my area of the country and there are still many colorful leaves on the trees. Unfortunately, it won’t last long, by the end of the week we’ll return to more seasonable temperatures and then I’ll be hurrying to get the leaves raked before the snow comes. I do love a crisp fall day with big piles of leaves though.

A big thank you to everyone who sent in recipes last month, we received more than ever! With so many mouthwatering recipes it was hard to pick just a few. Click on Member Recipes on the left menu for some of the best Soup, Stews and Chowder recipes we received. This month we are looking for Holiday Recipes – go to Member Recipes to learn how you could earn Reward Points if we select your recipe.

Also be sure to take a look at the most recent Survey Results and Quick Poll Results. Did you miss a newsletter recently? Click on Monthly Newsletter to see past editions of Opinion Matters. Opinion Matters is delivered each month to your inbox and provides information about your MySurvey.com membership, recent sweepstakes winners and survey results.